1. Warranty conditions:
If quality problems occur in the warranty period, the company provides free repair, replacement or refund service. If problems occur due to inappropriate operation, the company will charge for the repair materials. If the warranty period expires, the company also provides maintenance and repair services at favorable prices.
2. Aftersales service and favorable terms:
1) The warranty period is 12 months since the delivery date.
2) We provide free operation instructions and on-site services.
3) We provide regular inspection service and keep the record to ensure normal operation of the equipment.
4) We always provide parts and repair services at favorable prices. Oceanair’s tenet is to “satisfy and benefit the users”. For most users, the influence caused due to equipment failures is far more than the equipment’s value. Timely and excellent services is quite necessary. Oceanair has set up multiple sales service outlets in China, and our engineers and service technicians can solve user’s problems in time, which also provides solid guarantee for the service system.